Privacy policy

The Privacy Policy valid from 01/01/2023.

Confidentiality of data is extremely important for and we want our clients to know how we process their data. That is why we have prepared the Privacy Policy that describes how can we protect and process your personal data.

Who is the Administrator of your personal data?

The personal data provided to us is controlled by White Lotus Trading sp. z o.o. company, hereinafter referred to as White Lotus Trading, that is the Administrator of your personal data.

White Lotus Trading sp. z o.o.
ul. Sienna 64
00-825 Warszawa, Poland

Tax Identification Number (NIP): 5273021541
REGON: 52325972400000
KRS: 0000994693

Where is your data stored?

We store your personal data in the European Economic Area (hereinafter “EEA”). Every operation of personal data transferring is carried out in accordance with applicable law. We will not pass your personal data to third countries that are countries outside the European Economic Area.

Who has access to your data?

Your data is available at White Lotus Trading and may be made available to third parties providing services to White Lotus Trading, supporting IT operations, including IT, accounting, and transport, legal or auditing services. Your personal data may also be based on your separate and explicit consent provided to other entities operating under the White Lotus Trading brand in Poland, if you choose to use their services. We never send your data, do not sell it or exchange it for marketing purposes with White Lotus Trading entities. Data provided to external entities is used only to provide you with our services.

In case of control of the President of the Office for Personal Data Protection, your data may be made available to the employees of the Inspectorate in accordance with the Act on the Protection of Personal Data.

In the event of a breach of the Regulations of our website, violation of law or when it is required by law, we may disclose your data to the judicial authorities.

What are the legal grounds for data processing?

From May 25, 2018, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/ EC shall apply (General Data Protection Regulation – GDPR).

Your personal data is processed for purposes related to the implementation of the service that you have ordered or you intend to order. The given data will be processed on the basis of Art. 6 par. 1 points b) and c), as well as in accordance with the general regulation on the protection of personal data, which means that such processing is necessary for:

   a) the performance of the contract to which you and the White Lotus Trading company are parties,

    b) take action upon your request before concluding the contract referred to in point a) or

   c) to fulfil the legal obligation of White Lotus Trading.

How do we collect your personal data?

Your data is collected:

    a) automatically – data regarding your visit to our website is automatically collected, e.g. your IP address, domain name, browser type, operating system type, etc.,

    b) when you contact us – when you contact us via the website, telephone, e-mail, etc., you provide us with your personal data, e.g. name, surname, email address, etc.

How do we use your data?

If you decided to subscribe to our Newsletter or otherwise agreed to receive it, we will use your data to deliver it. The question about the consent to receive the Newsletter takes place during registration. Data collected automatically can be used to analyze the behaviour of users on our website, collect demographic data about our users or to personalize the content of our websites. This data is collected automatically about each user. However, above all, personal data is collected in order to implement the services we provide, which you are ordering or are going to order.

What rights do you have?

Right of access to data:

You have the right at any time to request information about which personal data we store. For this, please contact White Lotus Trading

The right to move the data:

When White Lotus Trading processes your personal data in an automated way, based on your consent or contract, you have the right to receive a copy of your data in a readable format. This applies only to personal data that has been provided to us.

The right to make data correction:

You have the right to request the correction of your personal data if it is incorrect, and to complete incomplete data by contacting White Lotus Trading.

The right to delete data:

You have the right to delete any data processed by White Lotus Trading at any time, except the following situations:

– you have unfinished proceedings with White Lotus Trading

– you have an open order that has not yet been processed or has been partially completed,

– you have an unpaid debt to White Lotus Trading, regardless of the payment method,

– Your debt has been sold to an external company in the last three years,

– You have made purchases of any goods or services – then we will keep your personal data about transactions for accounting purposes.

The right to limit:

You have the right to request White Lotus Trading to limit the processing of your personal data

How can you exercise your rights?

We have designated a person who will answer questions about the above issues. To contact this person, please contact us at:

Do you have to provide your data?

Providing us with your personal data is fully voluntary, but it is necessary to use our services.

Automated processing, including profiling

Your personal data may be processed in an automated way (including in the form of profiling), however, it will not cause any legal effects to you or substantially affect your situation.

Your personal data may be processed in an automated way (including in the form of profiling), however, it will not cause any legal effects to you or substantially affect your situation.

Data processing duration

We will process your data until the service is completed, and after its implementation for a period of time allowing White Lotus Trading to investigate or defend against claims for using our services, until the time expires and until the obligations arising from tax and accounting regulations are fulfilled.

How will we contact you?

If you have used our services, you can receive e-mails from us regarding our services. We may also contact you by phone if there is a need to clarify certain issues related to our services.

How do we protect your personal data?

Communication between your computer and the server (when we collect your personal data) is encrypted. All shop employees have been properly trained in the processing of personal data.

The right to submit a complaint to the supervisory authority:

If you feel that White Lotus Trading processes your personal information in the wrong way, please contact us. You also have the right to submit a complaint to the supervisory body, which is the President of the Office for Personal Data Protection.

Updates to our Privacy Policy:

In the future, it may be needed to update the Privacy Policy. Its latest version will always be available on our website. We will inform you about any changes to the Privacy Policy, for example about changes in the purpose for which we use your personal data, the identity of the Data Protection Inspector or your rights.