Refund and Returns Policy

Customer have the right to return the purchased product within 14 days of its receipt, without giving any reason.

Cost of sending product back is covered by the buyer. We don’t accept packages with cash on delivery

In order to return product:

  1. Submit a request to return via email to
  2. After receiving a confirmation, pack products and send to:
White Lotus Trading sp. z o.o.
ul. Sienna 64
00-825 Warszawa, Poland

  1. After receiving the shipment, we will refund all received payments, including delivery costs (except for additional costs resulting from the selected delivery method other than the cheapest normal delivery method offered by the Store) within 14 days to the indicated bank account or in the case of card payment, the refund will be made to the card from which the payment was made.